How we check our medicine pages

• On our medicine pages, each safety or clinical statement names where it comes from, in the sentence or table where it appears: a regulator such as DRAP, the US FDA, the European Medicines Agency or the UK MHRA, or a named product label, with the document’s date or revision.
• Where sources disagree, the page shows both and says they differ, rather than choosing one quietly.
• Where we could not find a product’s Pakistani product information online, the page names the label it used instead.
• Each medicine page lists its sources at the bottom.

• We read each registration number in DRAP’s own registered products index, not from a distributor or another shop.
• Each medicine page shows the registration status and verification flag on DRAP’s record, word for word, including “Not Verified” where DRAP shows it, with DRAP’s own statement that its index is a provisional list, and the date we checked.

• For a medicine, we start from DRAP’s notified price index, which sets the maximum retail price.
• When packs are selling for less than DRAP’s figure, we list the lower price until we have read the price printed on our own cartons, and the page says so.
• When DRAP notifies no price, we use the price printed on the carton. Until we have read it, the page shows no price and we confirm it on WhatsApp.
• For supplements and devices, our source is the price printed on the pack. A few are still being checked against our own packs.
• Every product page shows the date its prices were checked.

• Our pages never tell you how much of a medicine to take or apply, and never suggest changing your own dose. That is for your prescriber and the pack.
• Where a named product label gives it, we quote how often and for how long a medicine is used, when to expect a change, where on the body to use it and where not to, and timing that prevents an interaction, such as the gap between an antibiotic and a mineral supplement. We always say which label it comes from.
• We publish no figure we cannot attribute to a named label or health authority.

Our medical reviewer is Dr. Muhammad Zahid Afridi. His name and the date he read a page appear only on pages he has actually read. Other medicine pages say they were written by our pharmacy team and give the date they were last checked against their sources.

• Every item is flagged in our stock records as it approaches its expiry date. We take it off the shelf and replace it one month before that date.
• So anything we dispatch has at least one month left before it expires.
• You can check this yourself: with cash on delivery, you can look at the expiry date on the box before you pay.
• If a pack ever arrives expired, or with less than one month before its expiry date, tell us on WhatsApp or by phone and we will replace it or refund it, whichever you prefer. There is no time limit.

• When DRAP reports fake batches of a medicine we sell, the page names the batch numbers from DRAP’s own alert and shows how to check your pack.
• A product named in a regulator alert comes off the site and goes on a permanent do-not-stock list. The site cannot be published if a product on that list appears anywhere in it.

An example: in January 2026, DRAP Alert No. I/S/01-26-128 (14 January 2026) reported that the Central Drugs Laboratory, Karachi, had analysed a cream marketed for skin fairness and found a suspected prescription-only steroid, hydrocortisone, in it. That cream is on our do-not-stock list, so it cannot appear anywhere on the site. Our skin whitening creams page now sells no whitening creams at all: it is a guide to what is banned and why.

If a page is wrong or out of date, tell us on WhatsApp or by phone on 0316 5534828. We will check it against the source.